Need help?

Contact BioHPC

Questions about onboarding, Project Spaces, user access, migrations from Computerome, resource planning, or BioHPC administration for Department of Biology employees can be directed to the BioHPC team.

BioHPC user onboarding has two steps: request a BioHPC User Account, then apply for Project Space membership after the account has been created. Users become fully operational after they have been approved for at least one Project Space.

User Account RequestApply for Project MembershipDocumentation

Email BioHPC

For questions about:

  • PI registration
  • Project Spaces
  • User account request follow-up
  • Project membership requests
  • Technical Contacts
  • Computerome migrations
  • Resource planning
  • Documentation and onboarding

Organization:

What can we help with?

Onboarding

  • PI registration
  • User account requests
  • Project membership requests
  • Project Space setup

Computerome migration

  • Data transfer planning
  • User migration
  • Project migration

Resources and planning

  • Storage questions
  • Cost estimates
  • Resource usage guidance

General support

  • Documentation
  • Technical Contacts
  • Project administration

BioHPC is currently operated by a small Department of Biology team. For urgent issues affecting active BioHPC research projects, please clearly indicate this in your email.